I. Demand Confirmation and Pre-Communication
Core Information to Be Provided by the Client
- Purpose Clarification: Personal collection / Non-commercial display / Commercial use (including publishing, advertising, game illustrations, etc. — purpose directly affects pricing)
- Specific Requirements: Theme, style reference images, character details (including clothing/props/expression), image ratio (avatar / half-body / full-body / scene)
- Technical Parameters: Dimensions (e.g., 1200px+), resolution (300dpi by default; specify for printing), color mode (RGB/CMYK)
- Special Instructions: Perspective (front / side / multi-angle), background complexity, requirements for special effects/text/gradients, etc.
- Reference Materials: Recommended to be compiled into a long image or document to avoid omissions from scattered descriptions
Surcharge Rules
Surcharges apply in the following cases:
- Complex character design (e.g., FF14 or other special characters): +RMB 200-500 or 10%-20% of the original price
- Additional scenes/multi-characters: +50%-80% per additional character; 30%-100% surcharge for complex scenes
- Custom design (original creation without references): Base price × 1.5
- Cross-platform synchronous communication (requiring multi-channel coordination): +10% service fee
II. Pricing Standards and Payment Methods
Basic Pricing Reference (Non-Commercial Base Price)
| Type | Price Range (RMB) | Included Content |
|---|---|---|
| Chibi Headshot | 50 | Single character front-facing headshot with simple background |
| Chibi Half-Body | 60 | Single character front-facing half-body with simple background |
| Chibi Full-Body | 70 | Single character front-facing full-body with simple background |
| Realistic Headshot | 130 | Single character complete headshot with basic background |
| Realistic Bust | 150 | Single character complete half-body (to chest) with basic background |
| Realistic Half-Body (to waist) | 180 | Complete upper body with basic lighting and shading |
| Realistic Full-Body | 220 | Complete character design with basic lighting and shading |
| Eye Strip Illustration | 60 | RMB 60 for single eye; RMB 65 for both eyes |
| Full-Body Standing Illustration | 1000-3000 | Complete human figure with full scene/props |
Special Pricing Rules
- Commercial Outright Purchase: Non-commercial price × 6 (includes full copyright property rights)
- Non-Commercial Outright Purchase: Non-commercial price × 3 (personal use only; no sub-licensing allowed)
- Non-Profit Group Orders: Non-commercial price × 1.2~1.5
- Confidentiality Fee: +50% of the base price for permanent non-disclosure of the work
- Rush Fee:
- Delivery within 7 days: +50%
- Delivery within 3 days: +100%
- 24-hour rush: +150% (subject to schedule confirmation)
Payment Process
- Deposit: 30%-50% of the total amount (payable upon order placement to reserve the schedule)
- Balance Payment: Payable within 24 hours after final approval; high-resolution watermark-free images/source files will be delivered upon payment completion
- Payment Methods: WeChat Pay / Alipay / Bank Transfer / PayPal
Note: Creation will not start without deposit payment; deposits are non-refundable once the artist has commenced work.
III. Creation Process and Revision Rules
Standardized Creation Stages (Including Confirmation Checkpoints)
| Stage | Completion Rate | Deliverables | Confirmation Requirements |
|---|---|---|---|
| Composition Stage | 25% | 2-3 sketch drafts (including poses/layout) | Client must provide clear confirmation; no composition changes allowed after confirmation |
| Refined Sketch Stage | 50% | Detailed line art + color sketch (ambience and tone) | Character details, expressions, and poses can be adjusted |
| Coloring Stage | 90% | Fully colored draft (including lighting/simple special effects) | Only minor color adjustments and detail revisions allowed |
| Final Artwork | 100% | Watermark-free final product + formatted files | Balance payment due after acceptance |
Simple works may use an abbreviated process with 2 stages: Line Art and Final Draft, with 50% payment due at each stage.
Timeline Description:
- Regular orders: 7-15 working days (per scheduling order)
- Commercial orders: 15-30 working days
- Specific timelines subject to communication
Revision Rules (Free Revisions + Fee Standards)
- Free Revisions: 3 free revisions included in the basic package (1 for composition + 1 for refined sketch + 1 for coloring), limited to detail adjustments within the same stage
- Fee-Based Revisions:
- Exceeding free revision limit: 10%-20% of the base price per additional revision
- Cross-stage revisions (e.g., changing composition after coloring): 50% of the stage’s creation fee
- Additional requirements (e.g., adding characters/changing scenes): Priced separately based on the new content
Note: Revisions must be requested clearly and completely at one time; scattered multiple revisions will be charged cumulatively.
IV. Copyright Ownership and Usage Specifications
Default Authorization (Non-Outright Purchase)
- Client Rights: Limited to the agreed purpose; no commercial profit, sub-licensing, or secondary modification allowed
- Artist Rights: Retains the right of attribution; may use the watermarked work for portfolio display and promotion (unless the client explicitly prohibits display in advance)
- Prohibited Acts: The client shall not remove watermarks, modify work elements, or use the work for commercial activities (e.g., selling peripherals, advertising) without authorization
Outright Purchase Authorization (Subject to Separate Agreement)
- Non-Commercial Outright Purchase: Client obtains unlimited personal usage rights; the artist retains the right of attribution and display rights (must be marked as “Authorized”)
- Commercial Outright Purchase: Client obtains full copyright property rights (including modification, sub-licensing, and commercial profit); the artist only retains the right of attribution, and a written authorization agreement is required
Supplement: For character design outright purchases, the client must notify the artist in advance if transferring the character; the transfer price shall not exceed the original commission total + subsequent creation costs.
Copyright Liability
- The artist guarantees the work is original and does not infringe on third-party intellectual property rights; the artist shall bear full liability for any infringement disputes
- The client must ensure reference materials and character information are legal and compliant; the artist is not liable for disputes arising from infringing materials provided by the client
- Commercial orders require the client to provide legal authorization documents (e.g., brand authorization, character usage rights certificates)
V. Delivery Standards and After-Sales Service
Delivered File List
- Basic Delivery: High-resolution watermark-free JPG/PNG images (resolution ≥300dpi), transparent background file (if required)
- Outright Purchase Delivery: Additional PSD/SAI source files (unmerged layers) and material authorization instructions
- File Naming Convention: Project Name_Work Type_Version_Date (e.g., OC Commission_Full-Body Standing Illustration_V1.0_20250101)
- Delivery Methods: Instant messaging software, cloud storage link (valid for 7 days), email (files ≤200MB)
After-Sales Guarantee
- Acceptance Period: The client must raise objections within 24 hours of receiving the final product; failure to do so will be deemed acceptance
- Minor Adjustments: One free minor adjustment (e.g., color tweaks, detail revisions) is allowed within 24 hours of acceptance; major revisions are not supported
- File Reissue: Free file reissue within 30 days of delivery; a small service fee applies after the period
VI. Liability for Breach and Dispute Resolution
Client Breach of Contract
- Order Cancellation Mid-Process: Deposit is non-refundable; the artist has the right to dispose of the completed work
- Late Payment: 1% late payment fee of the unpaid amount per day; failure to pay for more than 7 days is deemed a breach of contract
- Unauthorized Usage: Unauthorized commercial use or infringing use requires the client to pay 3-5 times the original total price as liquidated damages and bear legal liability
Artist Breach of Contract
- Late Delivery: 1% reduction of the base price per day; the client may request a deposit refund if delivery is delayed by more than 7 days
- Work Quality Issues: Failure to meet agreed requirements and refusal to revise requires the artist to refund the deposit and delete all work files
- Disclosure of Confidential Information: The artist must pay 50% of the base price as liquidated damages and bear corresponding losses
Dispute Resolution
- Priority shall be given to friendly negotiation
- If negotiation fails, legal proceedings may be initiated at the people’s court where the artist is located (or an agreed arbitration institution)
VII. Other Supplementary Terms
- Unspecified Matters: Supplementary agreements may be signed, which shall have the same legal effect as these terms
- Prohibition of Order Transfer: The client shall not sub-contract the commission to a third party; the artist will only communicate with the original client
- Live Streaming of Creation: Creation process may be live-streamed by default; the client must specify in advance if live streaming is prohibited
- Commissions by Minors: Requires guardian consent and payment on their behalf; otherwise, the artist has the right to terminate the commission
- Force Majeure: Neither party shall be liable for delays caused by force majeure such as natural disasters or platform failures